Manage printer trays, finishing options, and more
Maintaining your own XDC files in SAP is challenging, as it requires deep knowledge of your printer fleet. As your fleet changes, you need to constantly to keep up with those changes, which is no small feat. The SAP Basis team is equally unlikely to be informed of such changes, as many end customer departments are free to choose which printers they buy. The first time most SAP Basis teams hear about these new devices is when a new problem ticket comes in, saying some output does not print as desired.
LRS provides customers with a single standard XDC file that can be used for universal control of printer trays. The end customization (mapping) of printer trays actually occurs just before the job is printed in the EOM system. This also means that by reprinting or redirecting print to another device, you can ensure that the tray pull functions correctly.
The same is true for various settings that can only be made using PJL. Finishing options are especially tricky, with one printer manufacturer using completely different settings than the next. All of these options can be automatically handled through use of the LRS EOM solution. As all SAP systems transmit output over the EOM software, is means there is only one update to make to one set of files. This can once again be handled by your help desk staff with support from LRS.
Finally, LRS software can clearly differentiate between output originating on UA, Development, and Test systems versus output from production systems. All output produced from non-production systems can be marked with a clear and customizable watermark. This prevents costly mistakes by preventing test output from mistakenly being treated as actual production data (and, for example, shipping real physical goods in response to a test shipping order). No coding or design changes are needed to implement these watermarks. Only a list of the production systems SID’s is required.