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Levi, Ray & Shoup, Inc.

LRS Mission Control

LRS Mission Control

The LRS Mission Control Cloud-based service is available to all LRS customers who use our VPSX and/or MFPsecure products. Our customers will be able to access the initial functionality of LRS Mission Control at no cost, but they must opt-in.

LRS Mission Control is only available to existing LRS maintenance customers on VPSX V1R4 or later.  

What's in LRS Mission Control

LRS Mission Control Enviornment

LRS Environment

Visual overview of the LRS environment including servers/components hierarchy

LRS Mission Control Licensing


List of license keys with the ability to push them to connected environments

LRS Mission Control Dashboard

Status Dashboard

Status dashboard with visual callout icons to check system performance

LRS Mission Control Reporting

Reports and Analytics

Customizable reporting and analytics for your environment

Sign up for LRS Mission Control

To sign up for LRS Mission Control, please request maintenance to get the latest version of VPSX. When you request maintenance, you will receive an email with instructions on how to register for LRS Mission Control in addition to getting the latest updates for VPSX V1R4.

LRS Mission Control Questions?

LRS Mission Control Enviornment

Your LRS Environment

In the LRS Mission Control environment, servers and components are grouped according to their respective designations (e.g., PROD, TEST, EMEA, APAC, etc.). Customers can define logical environments by grouping components. For instance, a customer may have a VPSX server, an LRS/Gateway group and an MFPsecure group that are all part of what they call their “Production” environment. With LRS Mission Control, you can see any setup, whether it's a cloud environment, an on-premises environment, or a hybrid of the two.


LRS Mission Control automates licensing management. It will no longer be necessary for customers to be sent keys via email. As soon as LRS licenses are available in LRS Mission Control, the customer can push them to whatever servers are running. There is also a lot of detail about the licenses available to customers. License information includes machine names, number of users, expiration date, and anything else that makes the license unique. 

LRS Mission Control Dashboard

Status Dashboard

With the LRS Mission Control Dashboard, customers can view their overall landscape and zoom into troubled areas.  It is easier to find problems quickly with check marks and green colored areas for running well in contrast to areas that are red or marked with an X, which indicate areas in need of attention. Within the LRS Mission Control Dashboard you can easily drill into problem areas and determine which services are running and which are not. Ports and web-based application pools are also noted here.

LRS Mission Control Reporting

Reports and Analytics

LRS Mission Control offers a wide range of analytical capabilities.  Customers who already use LRS Innovate Audit will be familiar with the database. Output management is analyzed using LRS Mission Control's cost-based approach. This analysis is geared toward more real-time server and network load situations in LRS environments. Analyses and reports can display up-to-the-second data.


How do I login to LRS Mission Control?

To sign up for LRS Mission Control, please request maintenance to get the latest version of VPSX. When you request maintenance, you will receive an email with instructions on how to register for LRS Mission Control in addition to getting the latest updates for VPSX V1R4.

How do I set up users?

The initial administrator who subscribes to the service on behalf of the company will be the main administrator to begin. Users can be created in the Admin area of the product and can be assigned rights and privileges like any other security setup.

Where is my data stored?

When you sign up, you can choose where you want your data to be stored. Currently you can choose “Western Europe” or “Central US.” In general, we find that companies prefer to have their data stored where their headquarters are based. There is currently no migration service from one region to another.

Where do I find licensing containers?

The ‘Clients’ container is used for storing OAuth 2.0 client configurations used by the LRS® Output Management applications to authenticate and communicate with LRS Mission Control. The only customer data stored here are unique organization and environment GUIDs generated by LRS Mission Control.

Where does it pull licensing information?

LRS Mission Control stores data associated with customer LRS Output Management environments in two places: regional Azure Cosmos DB instances and Log Analytics workspaces. In each case, the data is stored in the region selected by the customer for the specific LRS Output Management environment.

How Secure is my organization’s data in LRS Mission Control?

LRS Mission Control uses an ‘organizationSecurity’ container to define security access to the organization data within the platform. This includes groups, roles, and role assignments created by the customer in LRS Mission Control. No user information is included with the exception of the user GUIDs assigned by LRS Mission Control.

What does LRS Mission Control know about my organization?

The ‘Environments’ container has an entry for each customer’s LRS Output Management environment. The data includes the following information:

  • Basic environment details such as the environment name, description, and overall environment connectivity with LRS Mission Control
  • Details used by the LRS/Gateway within the environment to connect to the IoT Hub for receiving notifications and for sending Log Analytics data to the proper workspace for the environment
  • E-mail event registration information used to send emails when specific events such as process state changes or license expiration occur within the LRS Output Management environment
  • Discovery data from the LRS Output Management environment that describes the various NLBS, servers, and applications that are configured in the environment. This includes:
    • Server hostnames and/or IP addresses
    • NLB VIP DNS names
    • The status, including error messages, basic configuration, and LRS license key applied for each application

What information can I get from the audit reporting?

Innovate/Audit™ software is still in use and is not being replaced by LRS Mission Control™ analytics. LRS Mission Control analytics provides an easy to understand, real-time view of performance trends and direction.

The types of data sent to the Log Analytics workspace for an LRS Output Management environment are described below. Note that customers must opt-in to each type of data individually before it is sent to Log Analytics by the LRS Output Management environment.

Process State
Indicates whether each LRS component is running or not. Generated by LRS/AlertX.

Port State
Indicates whether LRS component TCP/IP ports are open or not. Generated by LRS/AlertX.

Jobs Per Minute
A report of the number of jobs being processed each minute. This is purely statistical and does not include data for individual print jobs. Generated by VPSX.

IPP Requests
The type and number of IPP(S) requests received. Generated by VPSX.

API Requests
The type and number of API requests received. Generated by VPSX.

Client Request Threads
The number of client request threads currently running. Generated by VPSX.

Print Job Sources
Statistical data regarding the types of clients that are generating print jobs. Generated by VPSX.

MFPsecure User Sessions
Breakdown of events from each session at an MFPsecure® printer. This can include information such as usernames and printers’ IP addresses if the environment privacy settings have not been configured to obfuscate these data types. Generated by MFPsecure.

Is LRS Mission Control multi-tenant?

LRS Mission Control stores global data in an Azure Cosmos DB account that is replicated globally, primarily for the purpose of decreasing latency between the Azure App Service instances for the user portal and Cosmos DB. Using Azure assures a single tenant approach.

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