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Levi, Ray & Shoup, Inc.

Support End Users | Cirrato One Single Server Printing

Support End Users

Imagine a sudden decrease of print related problems throughout the organization. Cirrato has been proven to reduce print related support calls by up to 70%. Often, this is 20% of all support volume.

A typical organization with 1,000 printers receives 500 print-related support calls per month. This represents a very big cost saving, and the ability to free up valuable resources for other tasks.

Web-Based Proactive Support

  • Monitor all queues and printers in real-time
  • Proactive alerts
  • Ability to clear queues of unprinted/stuck jobs
  • Re-route jobs from one queue to another
  • Check non printed, deleted and completed jobs
  • Help specific users resolve their issue on the fly
  • Set up automatic messages for users trying to print to jammed/out of paper printers

Multi-Lingual Support

  • Allows your support personnel to work in their native language
  • Supports many languages including Dutch, English, Finnish, French, French (Canadian), German, Italian, Portuguese, Portuguese (Brazil), Russian and Spanish
  • Based on selection or web browser language

Next Steps

Migrate Cirrato

Looking to migrate from your existing Cirrato products? - Contact Us

Software Release information

List of all the Change Logs here

Looking for Support?

Find out how to contact our Cirrato Support team here

Join Us Here

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Cloud Printing

SaaS, PaaS or to run your own Cloud Printing Solution on Premise

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Managed Services

Print Scan and Output Management Cloud Service

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SAP Output Management

SAP Certified Scan, Print and Output Management

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EMR Output

Improving healthcare printing & document delivery for faster, better patient care

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