Printing can be vital to a large enterprise when dealing with business critical documents. When devices fail to print, the process to find and resolve the problem can be long and costly. There are solutions that help monitor printers, but these are mostly targeted to regular desktop printing. Which is interesting as the processes that businesses rely on most for printing, are those that include applications such as SAP. Problem resolution is one of the most important reasons to look into output management solutions that can monitor printing and offer a centralized approach towards problem resolution.
Insight into and reducing print cost is often a close second reason to invest in print management. Closely monitoring the print infrastructure can help gain insight into device usage, cost and (excessive) printing behavior on a department or user level. Knowing the facts helps make smarter business decisions. It can help determine a print policy, set up print rules or make the choice to consolidate the print fleet.