How to add Innovation to your MPS
Thursday, May 18, 2017
by Eva Maria Suarez Cubillo
You have already simplified your printer fleet. You have already negotiated a service contract from the printer supplier… a Managed Print Service (MPS) that eliminates the need to keep track of toner supplies, manage repairs, or solve technical problems. Life is simpler. In addition, you have implemented a pull print strategy so that you only physically print what users are ready to retrieve from the printer. The drudgery of defining printers, that's all in the past. Documents follow users wherever they go, and all users have their own printing policies. The savings are fantastic.
If there are remaining inefficiencies in your environment, you will make sure to address them the next time your MPS agreement comes up for renewal. Better service, better print management, better print retention. You’ll demand these, and vendors will respond accordingly.
Think about it: your decision to move to a Managed Print Service and implement pull printing was made for several reasons. Among these were the opportunities to save money, simplify your day-to-day work tasks, and provide a better user experience. So you have to ask yourself – did you get what you paid for? More importantly, what should you ask for when your contract comes up for renewal?
I’ve got a few ideas for you (okay, maybe more than a few…). You should make sure your MPS provider delivers true innovation. You should demand a solution that can:
- Handle all documents in your organization, not just those from Windows users
- Manage documents throughout your enterprise, not just those in central office buildings
- Provide audit data about the “who, where, when, and what” of all requested print jobs
- Eliminate the need to define print drivers in applications or servers as well as the need to manage changes to printer definitions
- Allow you to tailor print policies according to the type of document or type of user
- Do all of this without the need to add servers. In fact, it should do all of this while allowing you to remove the ones you currently have.
- Enable your users to print from standard/virtual desktops and mobile devices such as tablets and smartphones
- Print to a retained document queue, or directly to a printer, with equal ease
- Send documents to a repository for online viewing instead of printing
- Encrypt and protect documents in motion from the moment they are generated until they reach the target device
- Work with your existing printers and MFPs as well as new devices from any hardware vendor
- Be easily deployed and maintained, to minimize the ongoing impact on your IT organization
Assuming your MPS vendor claims they can do all of these, then be sure to consider the use of third-party reporting and auditing tools so you can independently verify the savings you are actually receiving.
And if, in addition to all of this, you also want to experience a five-year ROI of 492%, then don’t forget to contact us! ?? LRS software brings tremendous value to any printing infrastructure, including those in MPS environments.