Beyond Print Management
Enterprise Output Management (EOM) software does everything print management tools do and more. EOM solutions are middleware that automates the production, distribution, formatting, and management of output streams from any enterprise or desktop application to any physical or visual output channel. Meaning it can capture output from your ERP, CRM, EMR, and other line-of-business applications and send it to a printer, a web-based document archive, email recipient, fax server, or other destination. EOM solutions also integrate with scheduling and workflow management systems to help you automate IT administrative tasks.
As middleware, EOM solutions relieve your desktop and enterprise applications from the burden of document delivery, formatting, and tracking. This can increase the performance and stability of your critical IT systems and improve regulatory compliance.
For example, imagine a new rule requires certain documents to carry government-mandated warning language (regarding hazardous materials handling, patient confidentiality, etc.) based on the document contents. EOM software can interrogate the incoming data streams from your application and insert the appropriate language, graphical watermark, or other legally required notification. All without modifying your business applications or end user behavior.