LRS and UC4 Announce Cooperative Agreement

SPRINGFIELD, IL / BELLEVUE, WA - October 26, 2009 – Levi, Ray & Shoup, Inc. (LRS) announced that it has signed a worldwide marketing agreement with UC4 Software (UC4), a leading provider of intelligent service automation solutions. This new level of cooperation will provide customers both assured delivery of critical output and dynamic scheduling and automation of document driven-business processes.

"From our customers’ perspective, this new relationship is a natural fit," said John Runions, LRS Senior Manager of Global Alliances. "LRS output management software provides reliable delivery of documents to any destination and the ability to quickly diagnose printing problems. By integrating our solution with UC4, customers gain the ability to both identify output issues and automatically redirect failed print jobs to alternate destinations based on their own business rules."

"Through our alliance with LRS, we are extending the reach of intelligent service automation by integrating the assured delivery of output files to our solution offering," said Guenther Flamm, chief sales officer at UC4. "We are able to ensure that business-critical processes are not interrupted by failed print jobs and that reports get to their intended recipients at the right time. The integration of the UC4 intelligent service automation solution with the LRS output management software offers customers extra flexibility and increased reliability for their business-critical processes."

LRS and UC4 have already begun educating their respective clients about the value of the combined offering. The companies will formally announce the partnership at the upcoming SAP® TechEd 2009 Vienna conference, SAP’s largest ecosystem education event of the year being held Oct. 27-29 in Vienna, Austria. During a one-hour combined session, LRS and UC4 will discuss document best practices in the SAP solution-based output factory environment, how the two vendors’ solutions combine to support these best practices, and the bottom-line benefits for users of SAP solutions.

For more information about the partnership or the upcoming TechEd event, contact Volker Kyra, LRS’ Manager of Global SAP Alliances at +49 (0) 6227 841 9490+49 (0) 6227 841 9490 or or Timo Klemm, UC4’s Director Strategic Alliances at +49 (0) 6227 381 180+49 (0) 6227 381 180 or

About UC4 Software
UC4 Software is the leading provider of intelligent service automation solutions that enable organizations to connect IT service delivery with business demand. Combining real-time intelligence with just-in-time execution ensures customers can automate processes that traverse on-premises, virtualized and cloud computing platforms at low risk and cost. In excess of 1600 organizations worldwide trust in UC4 to automate the mission-critical IT systems that drive their business operations. Visit for more information.

About LRS
LRS is a privately-held company whose corporate headquarters are located in Springfield, Illinois. Remote offices are located throughout the United States and in key geographic regions around the world. More than half of the Fortune 500 and Fortune 500 Service companies rely on industry-leading LRS solutions, with products in use in over 30 countries. Gartner and other analyst groups recognize LRS as a global IT leader. Software Magazine consistently ranks LRS as one of the top software companies in the world. For more information about LRS, visit

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