IGEL Session Printer Agent for VPSX

Enterprises often implement thin client environments to reduce costs while increasing security, flexibility, and control. However, printing can become more complicated in such networks because unlike traditional desktop environments, administrators lack the tools to easily associate users, printer, and terminals in an intelligent manner.

This leads to user frustration and increased help desk calls. In an IGEL thin client environment, administrators also lack the ability to automate the dynamic deployment of printers across the IGEL desktop fleet to ensure users can access the right printers to do their jobs.

Overview of ISPA

Using the IGEL Session Printer Agent for VPSX (ISPA), authorized staff can define printers for end-users and thin/zero client terminals and designate which printer is the default device for application printing. Intelligent management of user- and terminal-specific printer definitions ensures that a worker always has the ability to print to a nearby device, the printer back in his or her office, or any required location on the network.

By making IGEL desktop printing more like traditional workstation printing, ISPA software improves the thin client user print experience, increasing overall productivity and reducing support calls. ISPA software gives IGEL-based enterprises access to

LRS Enterprise Output Management functions including:

Scalable direct IP and/or server-based output management
Powerful print auditing and tracking functions
Secure pull printing capabilities
Versatile document scanning and imaging functions
Browser-based content management capabilities

Features and Benefits of ISPA

Features	Benefits
Administrators can designate which printer is the default device for application printing	Ensures that a worker always can print to a nearby device
Administrators can add printers to users’ IGEL desktops	End users will always have these printers available across multiple virtual desktop sessions
Associates users, printers, and terminals in an intelligent manner	Simplifies tasks and reduces workload of IT administrators to configure, change and maintain their client print Infrastructure
“Proximity-based” printing for roaming employees	Improves mobility by letting workers conveniently print documents near any terminal location

IGEL Environments Supported

The ISPA solution works with any hardware platform capable of running IGEL desktop software. This helps companies realize the benefits of thin client environments without negatively impacting their document-related applications and business processes.

The ISPA solution consists of a desktop agent that executes as part of the IGEL OS and a web application for administrative tasks that is part of the LRS Enterprise Output Server. The web application lets administrators manage a central printer database that maintains the relationships between users or terminals and their printers, and it can be accessed from any computing platform using a standard web browser.